You can request a refund of donations in the following cases:
1) In case the 1+1 Challenge has violated the donation-related laws and regulations.
2) If 1+1 Challenge makes a mistake in notating financial information or amount in the process of applying for sponsorship or canceling.
3) If an error occurred in the 1+1 Challenge payment system and the donation was incorrectly charged.
You can claim or inquire about refunds by phone at +82-2-3445-3577 or by emailing contact_1plus1@jnkscience.com